Booking Conditions

The following booking conditions apply to all trips operated by the Malla Sisters.

Health

Good health and physical fitness are required on all trips. We recommend a physical examination for all passengers on extended treks.

Insurance

It is a condition of booking a trek with the Malla Sisters that passengers must be protected by insurance that covers cancellation, accidents, health, emergency evacuation, and loss, theft of or damage to baggage and personal effects. All costs for emergency evacuation must be paid in cash in Nepal unless an insurance company has agreed to pay the costs on your behalf. It is important that any insurance policy issued to cover emergency evacuation for a trek does not exclude alpinism or mountaineering. Rescue insurance is not available in Nepal.

Payment

We require US$ 500 deposit per person 30 days before the starting date of the trek. Though we do not require it, we would appreciate payment in full before you arrive in Nepal.  You may send the $500 deposit via wire transfer to Nepal. You can make the final payment in cash or Travelers cheque once you arrive in Kathmandu. If you plan to make a wire transfer, please contact us for information.

Cancellation

In the event you cancel the trek the following charges will be made:

• More than 30 days in advance*: US$ 100 per person.
• Less than 30 days in advance*: US$ 500 per person.
• On or after the starting date*: no refund will be made.

* Based on your scheduled arrival date in Nepal

Refunds

There will be no refunds if a passenger leaves a trip for any reason whatsoever, either voluntarily or involuntarily, after it has begun. We will make no refunds for any meals, accommodation or services not used.

Delays And Itinerary Changes

The passenger specifically agrees that the Malla Sisters shall not be held responsible for any delays or changes in itineraries caused by an act, omission or other circumstances on the part of domestic airlines or helicopter companies in Nepal; the passenger understands that such situations may occur, and that we will not be able to inform the passenger of each possible problem.
The itinerary, highlights and excursions as set out in the itinerary will be adhered to as far as possible, but these are to be used as a guide only. The company or trek staff may make omissions or alterations to the itinerary, highlights, and excursions as they deem it to be necessary. Some highlights or excursions may be inaccessible for any number of reasons.

Responsibility

We reserve the right to refuse to continue to carry any passenger(s) causing inconvenience or annoyance to other passengers, or creating difficulties that would hamper the smooth running of a trip.
We shall not be liable for any loss or damage to baggage or personal possessions, or any consequential losses resulting therefrom. If a passenger is injured or becomes ill, all evacuation and hospital expenses, doctors’ fees and repatriation costs are the passenger’s responsibility, and Malla Treks shall not be liable for any refund of the tour fare.
It is the passengers’ responsibility to have valid passports and all visas and equipment that may be required on the selected tour. We do not accept responsibility for failure to obtain these visas for any reason, and do not accept responsibility for any passports or documents left with us for this purpose.

Price Changes

The prices quoted by the Malla Sisters are based on airfares, exchange rates and costs in effect on the date shown. We reserve the right to alter our prices if these rates change substantially. We may also apply surcharges in the event of significant changes in airfare, government regulations and taxes. We cannot make refunds to passengers who are adversely affected by changes in exchange rates.

Assumption Of Risk

The passenger understands that during the course of the trip, certain risks and dangers may occur, including, but not limited to, the hazards of traveling in mountainous terrain, accident or illness in remote places without medical facilities, and the forces of nature. The passenger agrees to assume all risks associated with the journey, and agrees that no liability will be attached to the company or its outfitters, employees or agents, or to any member of the tour group in respect to death, personal injury, illness or delay of passenger, or for any loss or damage to the property of the passenger during the course of the trip, howsoever caused.